How to changeemail to access theforum or to delete the forum account? : mSecure Support

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How to changeemail to access theforum or to delete the forum account?

Christian

a créé un sujet sur 5 ans il y a

All is in the title

Mike - mSecure

a dit sur 5 ans il y a

Hi Christian,

Thank you for contacting us. You can change your email address for our support website by logging in to the support website, clicking on your profile, and editing your details. If you'd like to remove your support account, I'd be happy to do that for you. However, please note that the support account is for support emails, tickets, and forum posts. If we remove your account, a new account will be created if you send us a support email unless we permanently block you as well.

Geoffrey

a dit sur 4 ans il y a

On the current Support web page for Account Details, the email address is a non-editable item.

Mike - mSecure

a dit sur 4 ans il y a

Hi Geoff,

It looks like you can no longer change the email address for the support forum. I believe I can change it for you if you would like. What is the new email address you would like to use?

Geoff

a dit sur 4 ans il y a

Would you change my email address to gandb.bonnin@icloud.com please.

Thanks - Geoff

Mike - mSecure

a dit sur 4 ans il y a

Hi Geoff,

I should be able to help with this. Before I do, can you let me know if you are wanting to change the email to your mSecure account in the mSecure app, or are you talking about this forum account?

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