Hi Michael,

Thank you for contacting us, and I'm sorry for the issue you are experiencing. Depending on which version of mSecure you are running on your old iPhone, we have a couple of options here. When you look at the app icon on your old phone, is it a dark blue color, or is it more of a medium, brighter blue color? When you open it, do you see a toolbar at the bottom of the app with a gear icon?

And the same on your new iPhone. Is the app icon dark blue or a brighter blue in color?