Hello.  I just read your email and materials about going to subscription pricing.  I have been a mSecure user for at least the last 5 years.  I now have mSecure 5.7.2  I have felt that mSecure was a great product and recommended it to countless other people.

The reason I chose mSecure was in large part because it was a one-time cost. I am disappointed that you are moving to subscription pricing.

I am a little confused reading the materials and have a few questions:

1.  Do I have to pay $19.99 become a mSecure Pro user to retain use of the app?

2.  How long will the non-subscription app be supported?

3. What is the subscription price?

I hope you will reconsider going to subscription app.  I for me am unlikely to do that and will look for another less expensive password app.

Thank you!

Anthony Witt

iPhone app tells me to update -- app store has no update for mSecure app. Hmm, kind of a problem.

@Michael I had the same problem.  On the page title "updates"  click on open. That redirected me to the upgrade screen.  I think normally the "open" button displays "update" if there is an update. It was a bit odd that it still displayed open. 

@Timothy I do not see a page titled "updates".

hi @Michael I think these are the steps I followed I went to the App Store, in the search bar I entered "msecure" The top item in the list showed "Password Manager-..." and to the left it showed the msecure logo. It also showed the open button to the right.  This is the button I click on my iPhone.  I hope this helps.

No luck @Timothy. I just opened up the app. I wonder if the fact that I have it on my Win PC and syncing with my iPhone is causing a version descrepancy? 

@Michael That's a shame, The last thing I can mention I did update my Mac before updating my iPhone. Good luck. 

Thanks @Timothy.

@Mike - mSecure I do not see an update for mSecure. I am running iOS 15.4 and my mSecure app Account type is Pro 5.73 (784).

Still getting a message saying I need to upgrade the app, still not in the app store (yes, I did all the stuff previously listed in this thread)