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mSecure-Unterstützung

Two factor authentication query

I use face recognition to log into my msecure on my phone. If I setup two factor authentication will I need to use it every time I log in to look up a record or will it remember I have logged in on that device and allow only me to use only Face ID the second and subsequent times.


Thanks.


Chris

Hi Christopher,

Thank you for contacting us. At this time, the 2FA feature only requires authentication when you sign in to your account after installing the app on a new device or reinstalling the app for some reason. You don't ever get asked to authenticate via 2FA when unlocking the app.


In the future, this may change, but you will always have the option of whether or not you need to use 2FA to unlock the app.


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