Hi Andy,

Yes, the best way to make sure you're using the latest version would be to uninstall and reinstall. However, since you're using Wi-Fi syncing, please ensure that the information is on your mobile device before doing so and(or) create a manual backup of mSecure 5 on your computer: https://m7software.freshdesk.com/support/solutions/articles/36000023236-backup-and-restore-windows. I'm not sure what is causing you not to be able to update the app on the Microsoft Store app though.

Please make sure to have access to your QR code before reinstalling the app: https://support.msecure.com/knowledge-base/re-send-authentication-email

Are you part of our mSecure 5 Windows beta? If so, I'll need your Microsoft account email so that I can remove you from the beta which should allow you to update the app to the latest version.

Ok. We will be removing users from the Windows beta soon to make sure everyone can use the latest version.

I'm glad we finally removed everyone from the beta list. I've been wanting that for a while now. We still have the emails of everyone so we can still reach out to everyone next time we run another beta. However, next time I'll make sure we remove people from the Windows beta list once the public release of whatever beta version we were testing is out!