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I can't get into my account

I've not had any trouble for years.  apple updated my operating system.  Could that have done it?

Hi Jim,

Thank you for contacting us. Can you explain to me what's happening here? What do you mean when you say you can't get into your account? What type of device(s) are running mSecure on? Are you not able to get access on any device?

Should I delete the app and reinstall?

@wayne I'm not sure if you should delete and reinstall. Can you explain what's happening in some detail?

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