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Account lock

My account was lock after multiple attempts. How do I unlock it ?! I reset the account and created a new password and still could unlock it. Can someone help me out please ?

Hi Arsenio,

Thank you for contacting us. I checked your account, and it looks like you performed an account reset yesterday. After doing the account reset, were you able to get everything working? If not, can you let me know what's happening now after the reset?

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