Edit syncing settings : mSecure Support

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Edit syncing settings

Walter

ha iniziato un argomento circa 5 anni fa

The syncing settings in my android phone are incorrect. How do I edit them. The wifi network name is wrong.

Buck

ha detto circa 5 anni fa

Where is the answer to Walter's question.

Mike - mSecure

ha detto circa 5 anni fa

Hi Walter,

Thank you for contacting us. The sync settings are retrieved the device's OS, so there is no way to edit them from inside mSecure. When you say the Wi-Fi network is wrong, what do you mean?

Ruth

ha detto circa 4 anni fa

I need help syncing my MSecure to my iPad. I have the app on my IPhone currently.

Mike - mSecure

ha detto circa 4 anni fa

Hi Ruth,

mSecure should be syncing as long as you have one of the sync features set, and you are signed in to the same mSecure account. Before we do anything else, I'm going to have you check the username in mSecure on your devices:

For the iOS app:

1. Tap the menu icon in the top left of mSecure's main view

2. Tap Settings at the bottom of menu

3. Tap Account Settings

Which email address do you see next to the Username field in each of your mSecure apps?

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