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Backup not going to icloud

Hello, long time user. I just tried to backup my records to icloud but it appears it went to local storage in my iphone 11 pro max.  icloud drive is on and msecure under icloud is on. So I am not sure why it is not backing up to icloud vs local.

I would appreciate any help with this.


Hi Mark,

Thank you for contacting us. I'm not sure how you went about making the backup, but if you did so by tapping "Backup Now" in the Backups page in mSecure's settings, the backup should be stored in your iCloud Drive account. Can you tell me exactly how you made the backup and why you think it went to your local storage instead of your iCloud account?

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