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Msecure URL link won't work

OS - Window 10 Pro

Click on Website  URL link, does not go to noted website,  

1 persona ha questo problema

Figured it out, only in Credit Card type and Medical Insurance.

All other Types are OK.  Will fix these tow types. 

mSecure is the BEST!


HI Winried,

Thank you for contacting us and I'm sorry about the issue you are experiencing. Can you let me know what record type you are trying to use for your record? Are you using our default Login record type or are you using a custom record type? If using a custom record type, can you let me know if the website field is using a URL field type or a different kind of field type? Also, do you have a web browser set as your default browser on Windows? You can check and fix this:

  1. Open the Windows Settings
  2. Click Apps
  3. Click Default apps
  4. Check the "Web browser" option

If no browser is set as default, please set up a browser as default browser so that our app can open it when you click on a link in our app.

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