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Discussioni > Older Versions > Windows 3.5.7
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Win 10 Desktop versoin 3.5.7 error message Hexadecimal

mSecure will not open.  Get message ',' , hexadecimal value 0x00, is an invalid character, line 9, position 1..... (image pasted below).  My Win 10 is up to date.  I use mSecure daily and it was fine the other day.  Two days ago i did install trial version of Office 365 and also did an uninstall of Office 365.  I've tried to reinstall mSecure 3.5.7 many times. Thx


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Screen Print Error mSecure Chambers.docx Screen Print Error mSecure Chambers.docx
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Hi Darrell...just wanted to close the loop here after helping you via email =)

Not solved, but mSecure help desk doesn’t have an answer except to upgrade to v5. Not solution I was expecting, especially since my copy gets used daily and has never failed.
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