Chat support available. Click the chat icon on the bottom right corner to start chatting with us right away!

mSecure Support

base di conoscenza Invia un biglietto

msecure not accepting payment

trying to purchase Msecure on iPhone and it won't accept payment - tells me there is a problem with

payment info - yet I can purchase other apps from app store.

what gives?

also tried using PayPal and that also said there was an issue - payment wouldn't go through - 

Hi Noella,

Thank you for contacting us and I'm sorry about the issue you're experiencing. Where are you trying to purchase mSecure from? It sounds like you might be trying to purchase a license of mSecure 5 as an in-app purchase in mSecure 5 on your iPhone. If so, I'm not sure what the issue could be. You'll have to talk to Apple to see what the issue could be with either the App Store or your payment information. I'm sorry I don't have more information here.

thank you Eden for responding - We managed to finally resolve the issue.  It was a problem with the particular visa account that was used.  

Though it would be nice if there was a way to purchase a copy of this app and gift it to someone.



I commenti a questa discussione ora sono chiusi.