I received the email indicating suspicious activity associated with the mSecure password management application. What steps do all mSecure users need to take to protect their information. Dow e need to change every password that was entrusted to mSecure? That is an extremely burdensome task.

From mSecure a few days after the alert: Yesterday, mSeven Software (“mSeven”) learned that an unauthorized actor acquired an encrypted copy of a database containing information belonging to current and former users of the mSecure password management application. Importantly, mSeven has no evidence that the unauthorized actor has accessed the confidential information stored within the database in the mSecure Cloud. In immediate response to learning this information, out of an abundance of caution and in the interest of candor, mSeven notified current and former mSecure customers and provided as much information as was reasonably available at that time. As a standard best practice, mSeven continues to recommend that mSecure customers change their master password, change vital stored passwords, reset two-factor authentication methods, replace passkeys and any other sensitive information. This should be a part of all routine security practices. However, as stated, the database involved was encrypted and mSeven has no evidence that the unauthorized actor has accessed the confidential information stored therein. We have taken steps to bolster security to help prevent future unauthorized activity. Unfortunately, deleting mSecure will have no impact on this situation. However, as stated, the database that is involved is encrypted and mSeven has no evidence that the unauthorized actor has accessed the confidential information stored therein. Please note, this issue only pertains to users that were synching with the mSecure Cloud. mSeven takes the security and privacy of all information stored on the mSecure platform very seriously and has no evidence that mSecure is not currently safe for use. Our support team is working as fast as possible to respond to customer questions. We take your trust in us seriously, and appreciate your patience and continued support.

Well it stinks that mSecure is completely silent here! Super unhelpful. I’m going on every website that has app reviews and giving mSecure the lowest rating. They’re awful at handling this breach!

How about mSecure giving a reasonable response to the question already submitted? That would be nice.