I renewed my subscription on December 16, and the app is still saying "Your subscription has expired."

I have the same issue. Filed a ticket as well. I notice Mark from mSecure stated a month ago that they are working on this. How long will this continue to take to fix. Also, saw a comment above that mSecure will no longer allow you to export your data without a subscription. I assume you can export your data if you have a subscription, correct? 

I have the same issue: paid for the renewal in March and the app is expired. I was sent a link to this “support page” where I see nine other people have had the same problem. Great, but how do I fix my problem? Am I waiting for a reply or am I supposed to ask for help again and then wait for another response? 

How can an issue that was reported over 6 months ago still be unresolved in a commercial application? (Had this issue now for the 3rd time)