New iPhone 14 and Msecure : mSecure Support

New iPhone 14 and Msecure

Unita

a créé un sujet presque 2 ans il y a

I have just paid $29.99 for an upgrade of my msecure 6 version. When I went to download it on my new iPhone it says it’s not compatible. Need a reimbursement if this is the case.

Mike - mSecure

a dit presque 2 ans il y a

Hi Unita,

I'm not sure what's happening here, but if your iPhone is not very old, you should be able to run at least iOS version 12.4. Can you let me know what version of iOS you are running on your iPhone?

Also, if it's not compatible, I will assist you with a refund. I'm just seeing if the issue can be resolved first.

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