hello. I always went into applications through biometrics, and suddenly I wanted an email and password. But I still can't access the application. what is the problem?
Thank you for contacting us, and I'm sorry for the issue you are experiencing. Can you let me know what type of device you are using? Also, do you happen to have access to any mSecure app on any device?
It's great to hear you were able to get back in to the app. I'm not sure what happened, but I am guessing there was some character that wasn't right originally when you typed in your password, because we have no known issues that cause mSecure to misread characters typed in to the password field.
For your question, there is no way to export data to plain text in the Android version of mSecure. However, if you have another type of device you run mSecure on, I would highly recommend doing so. If that other device is a PC or a Mac, you will be able to export the data to a CSV file, but probably wouldn't need to be done as long as you have at least two devices signed in to your account and keeping your data in sync.