Password reset : mSecure Support

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Password reset

Ellie

a créé un sujet environ 2 ans il y a

Hi how can I reset my password without deleting my data. Thanks in advance.

Mike - mSecure

a dit environ 2 ans il y a

Hi Ellie,

Are currently able to open the app and view your information, or have you forgotten the password and are you now locked out of mSecure on all your devices?

Stacie

a dit 7 mois il y a

I had to change my FaceID. I can’t remember my password and the hint I gave my self for this version is not enough info!

Mike - mSecure

a dit 7 mois il y a

Hi Stacie,

Are you saying you are not able to open mSecure on any of your devices now? Did this all start when you changed your Face information in iOS's Settings?

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