@Tim We're currently working on the problem, but the bug has been a very difficult one to figure out. We have a build out with the fix, so now we're just waiting on users to confirm the fix. The issue will be resolved as soon as possible, and then we'll get it published to the Microsoft Store.

Just a quick update on the freezing issue on the splash screen. It is a very difficult bug that's being caused by a framework we don't have control over. The initialization we're calling is causing the app to fail, and mSecure is given no error to handle. Since there is no error thrown, the app simply crashes silently.

We have a work around for what's happening until we get more data on how to handle the problem. As of now, we have not been able to find the true solution we're searching for, but it should come in the future. When you get the new version that will be submitted either today or tomorrow, it will start avoiding the analytics initialization. It does take at least one cycle of crashing for the fix to be implemented, so you may see the crash one more time after downloading the new version. After that one crash, however, you should not see it happen again.

After the app is submitted, it will go through the approval process with Microsoft, which can take anywhere from 1 to however many business days they take for the review. It will be released as soon as possible.

@Leo The details for releases are at the bottom of the description of the app. That's just the way Microsoft does it, and it's a little different in all the app stores. You can search down at the bottom and it will tell you what version is currently in the store.

We won't be sending out emails to customers letting them know the new version is available. If you automatic updates on, the new version will be downloaded automatically. It has been submitted to the Microsoft Store, so we're crossing our fingers it can be published before the weekend, but that's all contingent upon when they finish the review process. You'll need to check to the Store app for the availability of an update over the next week. It will become available as soon as possible.

There is no pre-install recommendations. Everything should work after the update is downloaded, but of course, if you continue to experience any issues, please let me know.

It has been fixed, but the new build has not been approved by Microsoft yet. We submitted it yesterday, and it takes them anywhere between 1 and 5 business days to finish the review. It will be published in the Store as soon as Microsoft approves it.

Great news everyone! Sorry it took as long as it did to get this issue figured out and a work-around published. Thank you all for your patience.