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password changed

I tried logging in to my msecure account and it says that my password has been changed on another device.  I did not change it.  Now I can't get into it.  Has it been hacked?

Hi Faith,

I'm seeing quite a few emails from you in our system, and there are also two different posts here in the forum. I sent you an email response this morning, so after you have a chance to read it, go ahead and respond via email. Since I have already started the communication via email support, we'll keep future correspondence in email, which will make it easier to stay on the same page.

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