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Fingerprint disappearance

Like the other enquiries, my fingerprint access to mSecure has also disappeared. I have the password I can type in, BUT HOW DO I RESTPORE this feature on my iPad please.

I have the later version of mSecure

2 personnes ont le même problème


is the button turned on in the settings? Settings, security, use touch id?


@Hans Can you explain in more detail what you mean when you say that your fingerprint access to mSecure has disappeared? Do you mean that you were able to use your fingerprint to unlock mSecure, and now you are no longer able to do that, or are you saying that you don't see a way to enable fingerprint unlock in mSecure's Settings?

Thanks - issue resolved - the system update must have changed my overall security settings :)

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