Hi Steve,

Regarding the syncing, it should be totally consistent, regardless of which platforms you are using, so I'm not sure what could be happening here. When you say it's not syncing, can you explain it some more detail? What happens sometimes is that customers are not aware that the syncing isn't intended to happen instantaneously. Since it's rare to have more than one mSecure app open at the same time, the idea is that a change is made in one mSecure app and that data is synced up to the cloud, then when the other device is opened and unlocked, it looks to see if there is a sync needed, and if so, it pulls it in. If both devices are open at the same time, it can take anywhere from about 1 to 3 minutes for the sync make it to other devices. It's like this due to sync timers running in the app.

If you are using Wi-Fi syncing, then it's a little bit different. Changes made in mSecure running on client devices connecting to your Windows mSecure app will happen instantaneously. So if you have both apps open and make a change on your iPhone, then that change should sync instantaneously to mSecure on your PC. However, if you have both apps open and make a change on your PC, then the sync may not make it to the iOS app for about a minute or so. Again, this is due to sync timers running in the app.

Regarding v6, we are sending out a message today to all our beta testers getting the emails they are using for the various app stores. Once we have those, we will be sending out the first beta release for v6. We're hoping to have the public release ready within a couple months after that.

@Steve We have this issue with Kaspersky's secure browser on our radar, so we hope it will be fixed for first release of v6. By fixed, I really only mean that a meaningful message is displayed when the error occurs, because if the Kaspersky app has permission to block the clipboard from being accessed, we won't be able to override it. One thing I would check is to see if there is an ignore list in the Kaspersky app, and if so, add mSecure to it. It might be that it's smart enough to know which 3rd party app is trying to access the clipboard, but I'm not sure.

Regarding v6, we do have a lot of new features on the way. The two biggest features are cross-account sharing and browser extensions. Unfortunately, for the first release, the browser extensions won't be available for Windows, but we will be adding them as soon as possible. We're hoping Microsoft follows through with changes to the Windows app architecture, and when that happens, our first priority is to port over the extensions.

@Wilbert Thank you for the update! The slowness while typing is on our radar, and we'll hopefully have it fixed for v6. Real quick, can you let me know what type of computer you are using and what version of Windows is installed?

Thank you for the update on this Steve! If Kaspersky's support let's you know there is a way for us to do something in the app to let their security system know it's ok to use the clipboard, please let me know. I haven't heard of such a feature, but they may have added it recently or plan to add it in the future.