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Soporte mSecure

Trying to install mSecure app to a PC

In order to recover from the breach, I want to print out all the entries in my mSecure app.  I understand that I can't export from the phone app so I'm trying to install the app to a PC. I get to the Account Key Required page which lists three options. 


Import Account Key from Clipboard isn't working.  I copy the account key from the email I received last week when I changed the mSecure password.  I click the clipboard icon and get a message saying that Authentication Failed because the data on my clipboard is not able to authenticate me as the owner of the account.  When I click the Get Authentication Help button on the error popup, I am directed to a page that doesn't exist. 


Using the camera on the PC to scan the QR code on my phone keeps failing. 


Unless someone can help me through this, I am going to abandon mSecure and start manually entering everything into iCloud password manager. 


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