I dropped my phone and the screen cracked so I could not
unlock my phone to transfer the data to my new phone. I have the original
QR code from when I signed up, but when I try to use it, I get the following
message: The QR code that was scanned failed to authenticate you as the owner
of the (email address) mSecure account.
Christina
I dropped my phone and the screen cracked so I could not unlock my phone to transfer the data to my new phone. I have the original QR code from when I signed up, but when I try to use it, I get the following message: The QR code that was scanned failed to authenticate you as the owner of the (email address) mSecure account.