Thank you for contacting us. In cases like this, the only thing I can do is help to make sure the feature you are using is set up correctly and then try to explain how it's intended to work. For the browser extension on iOS, you should only expect it to work in the Safari Web Browser, and it should work very consistently. It won't be 100% because there are times when login forms and pages in 3rd party apps are created in a way that mSecure can't process them, but for the most part, the auto-filling of your data in mSecure should work without any problems.
The first thing I need to is have you reset the auto-fill feature to make sure it's set up correctly. This will also clear out any cached information stored in the extension that might be causing problems. To do that, please follow these instructions:
After turning off and turning on the AutoFill Passwords feature, did that have any effect on the problem Crystal?
Thank you for your feedback. Unfortunately, I don't believe it's possible to create a dedicated keyboard for mSecure that would be able to be used in Safari or other web browsers or 3rd party apps, if that's what you're saying. iOS, and even Android now, keep very, very tight restrictions on what can and cannot be done when apps are working together on the same device. Features like iOS AutoFill are designed as APIs by Apple so 3rd party developers like mSeven Software can integrate functionality in other apps. However, it's not possible for us to simply decide to create something like a keyboard app and then it just work in whatever context we or the user would want it to on their devices.
That being said, I don't know that I fully understand what you're describing here. Do you have an example of this type of keyboard app that you currently use?
When iOS AutoFill is unreliable, consider using a dedicated keyboard
like mSecure's. It provides a seamless and secure solution, enhancing
password management without relying on browser extensions. Streamlined
I'm not sure I understand what you mean. Are you saying mSecure is a dedicated keyboard for iOS AutoFill, or are you asking us to add a dedicated keyboard to the mSecure app for the purpose of augmenting iOS AutoFill functionality?