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Re-install

Hello, I have been using MSECURE since v3.  When I purchased this software I purchased the unlimited license.  My hard drive crashed and i had to re-install.  I am now having syncing issue becuase I don't think my license is working. 
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Hi Larry,

Thank you for contacting us. Can you let me know what type of computer you are using? Is it a Mac or PC?

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