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Soporte mSecure

Password Backup when Resetting iPhone

I have run into an issue on my phone that requires a factory reset, but I only have the free version of MSecure. If I reset my phone and download/restore all my iPhone data from the cloud, will my passwords be deleted? Thank you in advance!

Hi Christopher,

Thank you for contacting us. Since you are using mSecure in free mode, your information stored in the app is not getting synced to any cloud service, and it's not being backed up automatically. If you were to do the factory reset, you would not be able to get access to your information afterwards.

Would you like help with upgrading to an mSecure Essentials subscription?

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