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Soporte mSecure

qr code

need to talk with someone for help... old phone got damaged and had to buy new phone and need msecure so I can get passwords to open icloud but do not have qr code for msecure and have requested to resend and have not got yet.

Hi Chris,

Thank you for contacting us. When you say you have requested to resend your QR code, are you saying that you have access to your mSecure information on another device? The only way to resend the QR code by going to the Account Settings on a device where you are able to open the mSecure app, and if you can do that, then you can also reveal the QR code in the Account Settings screen. If you can reveal the QR code, simply scan it on your new iPhone when you get to the authentication screen.

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