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Soporte mSecure

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mSecure 6 loosing New Entries, loosing changes

I have mSecure 6 now loaded on all my devices, PC, iPad and Android cell.  


I have an email password that I have tried to update at least 3 times, and it eventually reverts back to the original password. 


I also have some new Logins that I've entered that are gone.


Can someone tell me what's going on?

   Something is NOT syncing.

      I'm syncing to the iCloud drive.


Mike

Hi Mike,

Thank you for contacting us, and I'm sorry for the issue you are experiencing. I think you might be running into a bug in the Android app that has resurfaced. What happens is the record in the Android mSecure app gets its modified date set to some time in the future, so when another app tries to change data, the changes are always reverted, because the system thinks the record on Android is newer.


To confirm this is what's happening, can you look at the record you are trying to change in mSecure on your Android device and tell me what the Modified Date is?

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