Chat support available. Click the chat icon on the bottom right corner to start chatting with us right away!

Soporte mSecure

Fingerprint Authentication Stopped

How do I deactivate fingerprint pass to op mSecure version 4.5.4?

2 personas tienen esta pregunta

Hi Shikhar,

I'm not sure what you mean here. Are you trying to deactivate Touch ID, or are you wanting to reactivate it? The title of your post seems to indicate Touch ID stopped working, so I'm thinking you want to reactivate it, but I'm not sure at this point. Also, are you able to unlock mSecure by manually entering your password using the device's keyboard to type in the characters?

How do I reactivate fingerprint ID

@Arturo I'm not sure what you mean here. Unless you made some changes to something on your device, the fingerprint unlock feature shouldn't have been disabled. Regardless of how it was deactivated, you should see the option to re-enable it in mSecure's Settings.


Iniciar sesión o Registrarse para publicar un comentario