I purchased an mSecure 5 license on my iPad, but can no longer find where I put the license number. In addition, I've moved to a new email account, but I still have access to the old account where I registered mSecure. I'm not sure if it's safe to put email information in this ticket, but would it be possible to recover the license so I can reinstall on my iPad and MacOS? Thank you!
The purchase of an mSecure 5 license is tied to the mSecure account used to purchase it with. mSecure 5 has no license numbers or activation process. You simply have to use the mSecure account you made your purchase for or with. That being said, I see no purchase for the email address you are using on this forum. If you purchase an mSecure 5 (mSecure Pro) license, please create a ticket on this website or email us firstname.lastname@example.org with proof of purchase and we'll happily fix your issue here.