Chat support available. Click the chat icon on the bottom right corner to start chatting with us right away!

Soporte mSecure

How do I import my data from mSecure 3.5.7 to mSecure 5.5?

I have just upgraded to mSecure 3.5.7 to mSecure 5.5 and cannot see how to import all of my original data.  Alternatively, I have just bought a new ipad and need to install mSeure on it but cannot find mSecure 3.5.7 on the appstore. Can you let me know how to do this.

1 Persona tiene este problema

Hi Brian,

Thank you for contacting us. To transfer your information from mSecure 3.5.7 to mSecure 5, simply create a backup of mSecure 3 and restore from that backup in mSecure 5:

1. Open and unlock mSecure 3

2. Click File

3. Click Backup and create a backup file

4. Open and unlock mSecure 5

5. Click the Settings icon

6. Click Backups

7. Click Restore data and select the backup file

If you have mSecure 5 installed on another device, a sync should take place right afterwards assuming that you are using the same mSecure account in mSecure 5 on each device. Also, mSecure 3 for iOS would be extremely old (older than 4 years). However, you can download mSecure 4.5.4 (the latest version of the old app) from your purchased history. Here's an article that can help: 

Note: mSecure 5 will not sync with the previous versions.

Iniciar sesión o Registrarse para publicar un comentario