Chat support available. Click the chat icon on the bottom right corner to start chatting with us right away!

mSecure-Unterstützung

Invalid QR code error after reinstall on IPad

On my ipad I deleted the app because it was not syncing. I have MSecure on my phone and mac and both work fine.

I attempted to reinstall on my ipad. I downloaded it from the app store. The app requires me to use the QR code. After using my mac to send a new QR code which I scanned into photos (this extra step is too complicated and not easy to do). When I try to install on the ipad I get an invalid Q code error. There must be a way to install other than this cumbersome and unworkable Q code system which requires a scan with the camera. I have zero interest in doing a reinstall and rebuild on all my devices. 


Anmelden oder Registrieren um einen Kommentar zu veröffentlichen