mSecure-Unterstützung
Storage and Sync usage
Hi Ronen,
Thank you for contacting us. This could be due to previously deleted files that are still in your iCloud. Please follow the steps below on your iOS device:
- Open the Files app on your iPhone, iPad, or iPod touch.
- Go to Locations > Recently Deleted.
You can then delete any files that are stored here which might be still on your iCloud drive.
Also, please check the sizes of your backup files, because this can add up to an increased about of data that is being stored in your iCloud Drive. Did this solve the issue?
My Recently deleted is empty, any other place?
Hi Ronen,
Thank you for your response. How large are your backup files in your mSecure folder? Also, how many backup files are in your mSecure folder in your iCloud Drive? Please check this and see how much this adds up to.
it seems that they add up to those 600MB, I will delete from there. Thanks
Hi,
Ok, sounds good. Please let me know if you need further assistance
Ronen
When checking the storage of msecure in my iCloud I see that it takes 600+ MB which is strange since I do not have that much of information, when I go to iCloud Backup it says that it has 45 MB which seems to be the right number. My question is why there is a difference and why it says 600+ MB?