Chat support available. Click the chat icon on the bottom right corner to start chatting with us right away!

mSecure-Unterstützung

Wissensbasis Foren Legen Sie eine Karte vor
Diskussionen > Report a problem > Mac
Neues Thema starten

Safari Extension not visible

I have updated to V6 latest version. However Safari extension i cannot enable.


I followed the procedure as mentioned in 


https://support.msecure.com/en/support/solutions/articles/36000344008


On my mac i do not have the password autofill option as  shown in above article


My macbook pro  (2014) has Catalina 10.15.7


I deleted the app and re-installed on my mac however no luck.


Pls advise. Thks.

Hi Rene,

I'm not sure why the Safari extension isn't working for you. As long as you were able to follow the steps in the support article, mSecure's data should be linked with Mac OS so that it can be accessed by Safari. Real quick, when you open "Preferences > Extensions," do you see mSecure in the box to the right, and is it checked?

Hi Mike,


No, i do not have that option.  See attached screenshot. As you can see no "password autofill".


Rgds

René


image


I think what's happening here is that third-party Password AutoFill is only available in macOS Big Sur and newer. That feature doesn't appear to be available in Catalina.

Anmelden oder Registrieren um einen Kommentar zu veröffentlichen