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M Secure

I am unable to open MSecure 

Hi Marion,

Thank you for contacting us. What happens when you try to open the app? Do you see any error messages?

I am unable to open M secure on my P/c  and I cannot open it on my Apple mobile please can you help 

I can see the symble but cannot open it  

Unable to open M Secur
Unable to open it i

Ok, I saw in the other thread you posted in that you are seeing the message that mSecure needs to be updated when you try to open the app. That's the information I needed. When you say you downloaded the update, I think you mean you downloaded mSecure 5 from the App Store app. Is that correct? You do still have mSecure 4 installed on your device, correct?

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