Thank you for contacting us and I'm sorry about the issue you are experiencing. Some websites require an email address, others require a username, while still others will easily accept either. Our Login record type let's you add either a username or email address under the "Username" field. If you are using a website or app that requires the username and not an email address, please make sure the Username field for your record uses the account username instead of the email.
When using the AutoFill feature, mSecure 5 will always fill in the information with the first Username field for your record and for the first Password field of your record. If you use more than one username field, make sure that the username you require to login in to a website or app is up top.
I'm sorry that this is happening despite you having things correctly. Could you let me know what type of record type you are using? I'm guessing it's our default Login type but perhaps you've created a custom type, edited one of the other existing types, or even modified the Login type? Is the extra email address field a custom field or a field included in the record type? Also, could you let me know what this website is? I would love to test this issue out and try to figure out what might be happening here.
Sorry it's taken me so long to reply. You can only view the type of record you are using on Mac or Windows. If using Mac, the record type is shown right below the record title in the details view: