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Paid twice for Pro

Hello, I purchased pro on 6/22 but had to reset phone and reset mseven account and had to re-purchase pro license today, showed me with trial for 30 days even after I tried reinstalling and still got the same status in the app. Can I get refunded for one of the payments for a Pro license? Sincerely, Ryan Stroyls

Hi Ryan,

I see that Nick, one of our email support reps is in contact with you, and he will be able to handle the issue you are dealing with here. Thank you so much for your time, and if needed for any reason, you can always post back here on the forum. Take care.


Mike Reilley

mSecure Support Rep

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