I just got a new phone (Galaxy S21 Ultra) and went to install MSecure 5, and it is not found in the Google Play store. Also not in my library of apps - I can only find MSecure 4. The link on the MSecure website brings up a not found page in the Google Play Store, in fact the MSeven Google Play store link comes up as not found.
Could you please give us a link to the "other thread"? I couldn't find it. I'm very interested to be kept up to date. Thank you!
this answer relates to all of the questions above ....
I have same issue, new phone but no password manager and after 1 week no solution.
This kind of issues could move a lot of customers to other solutions. I and also other guys paid for using this app and currently we can't use it.
Which kind of feedback should we assign to you?
The mSecure app is now back on the Play Store, so no need to side-load the APK from our site. Here's the link to the Play Store app in case it's needed: https://play.google.com/store/apps/details?id=com.mseven.barolo
I'm not sure what you mean here. Do you not have an mSecure 5 account yet?
If you are seeing a message that tells you the account already exists, you are likely using the sign up option. The sign in process will not inform you that your account already exits. It will only let you know that your username and(or) password is incorrect. Please use the sign in option in order to sign in to your account.
mSecure - Sign in and Sign up options:
Mike, I had the same issue with a new my phone. I was relieved that you are responding. I hope that mSecure 5 will be back on Google Play as soon as possible.
No problem at all @Royc and @ Norio. Hopefully it will be up in the Play Store soon, but until then, we'll keep an APK on our site available for our customers.
I downloaded that MSecure 5 APK and installed it on my S21 Ultra and am forced to Log In but it does not accept my email/username! No problem logging in on my PC or old S8+. Now I go on a 3 week wilderness vacation without being able to setup my S21 Ultra!!!! I an engineer and have been using computers since 1984!