There are several reasons why a QR code or account key can return as invalid. Here are a few possible reasons and possible solutions. Here are the main issues that can cause an account key or QR code to return as invalid: The QR code was meant for a different […]
mSecure is now a free download from the app stores that will run in trial mode for 30 days. For paid users, you simply need to sign in to the app using the email and password you set when you preordered or purchased an mSecure 5 license. mSecure 5 does […]
mSecure will send you an authentication email when you first sign in to your mSecure account or create an mSecure account in mSecure 5. However, you can always access your mSecure account key/QR code or resend yourself the authentication email. In order to be able to view your QR code […]
Did you sign in to the wrong mSecure account or recently performed an account reset? Use this guide to learn how to sign in to a different account in mSecure 5 for Mac or sign back in to the same account after an account reset.